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PipesHub Agents
Create custom AI agents that can perform actions across your connected applications
BetaVisual Builder
What are Agents?
Agents are customizable AI assistants that can interact with your connected applications, search collections, and perform actions on your behalf. Unlike the standard chatbot assistant, agents are purpose-built for specific workflows and can be configured with:- Reasoning Models - Choose the AI model with reasoning capabilities that powers your agent
- Toolsets - Connect to external services like Slack, Jira, Confluence, and more
- Knowledge sources - Access indexed documents and collections
- Custom system prompts - Define the agent’s personality and behavior
Key Concepts
Visual Flow Builder
Agents are built using a visual drag-and-drop flow builder powered by ReactFlow. You create agents by:- Adding an Agent Core node that defines the agent’s basic configuration
- Connecting Reasoning Model nodes (LLM with reasoning enabled) to power the agent’s intelligence
- Adding Toolset nodes to give the agent access to external applications
- Connecting Collection nodes for indexed document search
- Configuring edges to connect all components together
Agent Core
The Agent Core is the central configuration for your agent:| Field | Description |
|---|---|
| Name | Display name for your agent |
| Description | Brief description of what the agent does |
| Start Message | Initial greeting when users start a conversation |
| Instruction | Detailed instructions for the agent’s behavior and capabilities |
| System Prompt | Instructions that define the agent’s behavior and personality |
Toolsets
Toolsets are collections of tools that allow agents to interact with external applications. Each toolset provides specific actions:- Jira Toolset - Create issues, search tickets, add comments, etc.
- Slack Toolset - Send messages, search channels, manage conversations, etc.
- Confluence Toolset - Create/update pages, search content, etc.
- Gmail Toolset - Send emails, read messages, search, etc.
- Calendar Toolset - Create events, update events, check availability, etc.
- Drive Toolset - List files, manage folders, search documents, etc.
Toolsets must be configured and authenticated before they can be used in agents. See Toolsets Overview for setup instructions.
Collections
Agents can access your indexed knowledge sources:- Connectors - Data synced from connected applications (Google Drive, SharePoint, etc.)
- Collections - Custom document collections you’ve uploaded
Agent Capabilities
What Agents Can Do
| Capability | Description |
|---|---|
| Search Knowledge | Query indexed documents and return relevant information |
| Perform Actions | Create tickets, send messages, update pages via toolsets |
| Multi-tool Workflows | Combine multiple toolsets in a single conversation |
| Context-Aware Responses | Use system prompts to maintain consistent behavior |
Getting Started
- Configure Toolsets - Set up the toolsets your agent will use (Toolsets Overview)
- Create an Agent - Use the visual builder to create your agent (Setup Guide)
- Test and Iterate - Chat with your agent and refine its configuration