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Terms are in alphabetical order.

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A to C

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Actions

Tools that agents use to work in other apps, such as sending an email or creating a ticket. Older pages and the API call them toolsets. Admins set them up in Workspace → Actions; each person signs in to theirs in Your actions. See Actions overview.

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Agent

An assistant you build in the visual agent builder from a model, knowledge, actions, skills and MCP servers. See Agents.

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Agent node

The central node of an agent in the builder. It holds the model, knowledge, tools, instructions and response settings. See Agents.

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AI models

The language, embedding and other models PipesHub calls. Admins configure them in Workspace → AI models. See AI models overview.

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API actions

Agent tools created from an OpenAPI spec, set up in Workspace → Actions or Your actions. Off by default; an admin turns on Enable API actions in Workspace → Labs. See API actions.

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Artifacts

Files that the assistant or an agent creates in a chat, such as a report, a chart or the output of code it ran. All artifacts lists them. See Artifacts.

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Citation

A numbered reference in an answer that points to the passage or web page it came from. See Chat and search.

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Collections

Folders of files you upload yourself. My collections are yours; Shared with me are other people’s that you can open. Agents and chat can search them.

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Connector

A link to a source app, such as Google Drive or Slack, that syncs its content into PipesHub so it can be searched. Admins add workspace connectors in Workspace → Connectors; people add their own in Your connectors. See Connectors overview.

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E to L

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Embedding model

The model that turns text into vectors for search. PipesHub needs one before it can index content. See AI models overview.

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Indexing

The work PipesHub does after a file syncs or uploads: read it, split it, embed it and store it so search can find it. See Indexing status.

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Labs

An admin page in Workspace → Labs with platform settings and features that are off or in beta by default, such as Projects, API actions and the trash. See Getting around the app.

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M to P

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MCP (Model Context Protocol)

An open protocol for giving AI apps tools. PipesHub uses it two ways: it runs its own MCP server so other AI apps can search PipesHub (MCP server overview), and agents can use tools from outside MCP servers (MCP servers in agents).

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Named entities

People, organizations and places that PipesHub finds in content during indexing. Off by default; an admin turns on Extract Named Entities in Workspace → Labs (under Show advanced feature flags). See Indexing status.

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OAuth 2.0 app

An app you register so that other software can call the PipesHub API on a user’s behalf. See OAuth 2.0 applications.

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Personal access token (PAT)

A token tied to your account for scripts and AI tools that call the PipesHub API or MCP server. See Personal access tokens.

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Projects

A place for related work. It holds instructions, files, connectors and tools, and every chat started in it uses them. You can share it with people and teams. Off by default; an admin turns on Enable Projects in Workspace → Labs. See Projects.

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Prompts

The admin page in Workspace → Prompts where you set a custom system prompt for chats with the assistant. See Chat and search.

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R to S

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Record

One item that PipesHub has synced or uploaded, such as a file, email, page or ticket. All records lists the ones you can see.

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Recently deleted

The trash of a collection, where deleted files and folders wait before they are removed for good. See Trash and Recently deleted.

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Service account

An identity that a script or integration uses to call PipesHub with its own permissions, instead of a person’s account. Admins create them in Workspace → Service accounts.

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Service agent

An agent shared with the whole organization that uses agent-level credentials for its actions. See Agents.

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Skills

Reusable instructions that an agent can load when a task calls for them. In beta. See Skills.

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T to Z

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Teams

Groups of workspace members who share resources. Each member is an Owner, Writer or Reader of the team. See Teams.

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User agent

A personal agent where each person signs in to the actions themselves. See Agents. Lets chat and agents search the web and read pages. See Web Search.

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Workspace

The settings area of PipesHub. Admins see workspace-wide settings; everyone sees their personal settings.